The Everything-PR Public Relations News Brief – EPR PR Blog
As a communication channel, email is one of the best ways for companies to acquire and nurture customers, given the fact that it’s over 40 times more effective than social media platforms. That’s why companies need to improve their email marketing efforts with the right strategies to generate the best possible results.
Value
One of the core elements of creating a trusting and profitable relationship with potential customers is giving value back to the target audience. However, for a company to provide its audience with value, it needs to focus on various customer-centric practices that will nurture its target audience and turn them into brand advocates. To do that, companies must conduct thorough audience research and create buyer personas for every target audience segment. This ideal representation, also known as a buyer persona, can help companies understand what each segment of the target audience wants to see from the business, which, in turn, helps businesses address all of the pain points that the customers have. Furthermore, when a company knows who it needs to target, it can also create marketing strategies that will improve any promotional efforts while still giving a great benefit to potential customers. There are a few different ways that companies can add more value to their promotional efforts, including giving customers success stories or case studies to inspire them to make a purchase, giving them educational content that will address their pain points, offering guides, tips, tricks, or even discounts and freebies.
Segmentation
Once a company has created a decent list of email contacts, it’s time to start segmenting that list depending on where they are in the buying journey, and which audience segment each person belongs to. Companies can create different segments based on the demographics, location, lifestyle, psychographics, website activity, and more, from the email contact list. When a company successfully segments its email contact list, it will ensure that every single person on the list receives offers, deals, and overall content that will be interesting and valuable to them. This will also make them a lot more likely to purchase the business while making it a lot less likely for them to unsubscribe from emails. To make any email marketing messages a lot more effective, companies must update their email contact list consistently to ensure that every new subscriber fits into the right segment to receive the best emails for them.
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